Frequently Asked Questions

Orders

How do I place an order?
Simply browse our collections, add items to your basket, and proceed to checkout. It's that easy!

Can I change or cancel my order?
We process orders quickly, so please contact us as soon as possible if you need to make changes. Once an order has been dispatched, we're unable to cancel it.

Shipping

Where do you ship to?
We ship to the UK, US, Canada, Australia, New Zealand, and most of Europe. More countries coming soon!

How long does delivery take?
Delivery times vary by location. UK orders typically arrive within 3–5 business days. International orders may take 7–14 business days.

How can I track my order?
Once your order is dispatched, you'll receive a confirmation email with tracking information.

Returns & Exchanges

What is your returns policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. Please visit our Returns Policy page for full details.

Contact

How do I get in touch?
You can reach us via our Contact page. We aim to respond within 1–2 business days.